President and Principal
Joyce Dudley is President and founder of Dudley Hamilton Associates,
Inc. (DHA), a management consulting firm established in 1985. Ms.
Dudley began her path toward creating a professional consulting
firm by providing executive coaching, career development and change
management services to clients in a range of sectors. Her mission
was to create an organization development and change management
firm, the impact of which would exceed the standards of the industry
by approaching organizational change in a holistic and integrated
fashion. Ms. Dudley believed then, as she does now, that by assessing
the relationship between an organization’s business strategy
and its individual and organizational dynamics, a consultant could
identify customized approaches to lasting and effective change.
For this reason, she resisted the niche marketing prevalent in the
field, in which consultant firms specialize in narrow service areas,
and instead forged a broader path for Dudley Hamilton that has allowed
the firm to add value by bringing a strong set of skills to the
table. As a result, Dudley Hamilton has the capacity to diagnose
and advise clients in the areas of strategy, organizational change,
leadership and staff development, workforce diversity, and building
internal and external alliances.
The result of Ms. Dudley’s innovation is evident in the firm’s
long tenure, steady growth and solid results obtained with clients
from a range of sectors and industries, both in the U.S. and abroad.
Some of those clients have included AT&T, Lucent Technologies,
Xerox Corporation, Novartis, Johnson & Johnson, Amnesty International,
Save the Children USA, The Metropolitan Museum of Art, New York
City Health and Hospitals Corporation, the Ford Foundation, New
York Theological Seminary, and the Erikson Institute.
Prior to establishing DHA, Ms. Dudley was appointed by Mayor Edward
I. Koch and served as Deputy Commissioner of Personnel and Policy
Analysis for the City of New York. In that role, she ran the prestigious
Top Forty Program, which brought Commissioners and other key executives
to the table to learn and apply innovative strategies in their leadership
roles. She also served as Director of Training and Development for
District Council 37 of New York (the City’s largest municipal
labor union at the time) and has been an Adjunct Professor of Communications
and Supervision at Cornell University’s School of Industrial
and Labor Relations.
She earned her Masters degree in Program Development from New York
University and has completed extensive doctoral-level studies in
organization development and counseling psychology. She is also
certified in both the Myers-Briggs Type Indicator and LIFO, two
communications style indicators, and has completed extensive training
in Neuro-Linguistic Programming and Somatic Intelligence. Ms Dudley
is well known in the field and by her clients and colleagues as
having professional integrity, a passion for her work, and being
a dynamic teacher and skilled strategist.